<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=426345&amp;fmt=gif https://dc.ads.linkedin.com/collect/?pid=426345&amp;fmt=gif ">
blog-header.jpg

IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

Keven Ellison

Over the last 20+ years, Keven has had a passion in all areas of traditional and digital marketing. His main focus is how the consumer or decision makers see brands in order to develop successful programs to meet them on their turf. Prior to AIS, Keven has held senior marketing and communication posts in Financial Services, Technology, Communications, Biotech, and Lead Generation industries from start-ups to privately held and public companies. Today, he’s building a team to support the growth of AIS to become a leading brand in office technology.

Recent Posts

Content Marketing: The Importance of Video - Tactics (3 of 3) [SERIES]

on Oct 28, 2019 8:30:00 AM By | Keven Ellison | 0 Comments | Insider marketing
READ TIME: 8 MINS.
Read More

The Definition of a Contact Center [In Under 100 Words]

on Sep 24, 2019 8:21:30 AM By | Keven Ellison | 0 Comments | Telecommunications phones VoIP
A contact center is often confused with a call center. A contact center is much more than a call center as it typically can handle a variety of types of customer contacts such as phone systems (VoIP / digital), email, text (SMS), fax or direct interaction through a web site using online chat or forms.  It is the center point of all communications of customers. It may also be referred to as an e-contact center or a customer interaction center. It is part of a business’ overall CRM (customer relationship management) strategy.
Read More

The Definition of Telecom [In Under 100 Words]

on Sep 19, 2019 1:25:52 PM By | Keven Ellison | 0 Comments | Telecommunications phones VoIP
Telecom is the shortened version of the word telecommunications. Telecom can be used to describe the data exchange of information between long distances. Data information can be in the form of text, audio, and video. It can be transmitted by various means including wire, fiber optic cable, satellite, or wirelessly such as cellular, radio, or television communications. Telecom can also be used to describe the telecommunications industry as a whole.  The Internet is the largest form of a telecom network but government agencies, businesses, media networks and consumers use a variety of forms of telecom in everyday life.
Read More

The Definition of a VoIP [In Under 100 Words]

on Sep 17, 2019 8:15:00 AM By | Keven Ellison | 0 Comments | Telecommunications phones VoIP
VoIP is the acronym for Voice over Internet Protocol. VoIP is the term associated with sending voice and audio over the data lines. It is also more commonly referred to digital phone and phone over internet services. This technology allows businesses to make traditional phone calls, send faxes and SMS messages at any time of day or from anywhere with a with access to the Internet. It can also be much more cost effective than traditional telephone long distance services while taking advantage of the flexibility of digital data.
Read More

Content Marketing: Six Steps to Blogs that Rank - Tactics (2 of 3) [SERIES]

on Jun 28, 2019 2:01:24 PM By | Keven Ellison | 0 Comments | Insider marketing
READ TIME: 6.5 MINS. 
Read More