Disaster recovery often seems like a remote possibility for businesses relative to the day-to-day work of keeping the business running. Partly I think that's because many SMBs think “disaster” and they think flood, fire, tornado, hurricane, etc. They then look around and think, “My odds are pretty good for missing most of those issues, I'm good.” However, when you define “disaster” as anything that causes disruption to your business, those odds change dramatically. Laptops and PCs get old and crash. Networks can be penetrated. Your users could fall for a phishing attack and expose your business to ransomware . In fact,human errors remain the top cause of downtime . Let's take a look at recent research about disaster recovery and consider what the numbers mean for your business.

Happy Monday! Four weeks ago, I wrote about how happiness can improve productivity – Copiers, How to Be Happy, and a 12% Boost to Productivity. This isn't a new insight, though it's only recently that there's been research (cited in the blog post) to substantiate that happy equals productive. Today, I thought I'd share a few tips for improving the culture and happiness in an office.   And even if you don't experience a huge surge in productivity, isn't it better to work in a pleasant environment anyway?

Managed IT services give SMBs access to best practice IT strategies for a predictable monthly fee. Successful companies today need an efficient, flexible IT infrastructure to compete and win. Smart companies see IT as a critical piece leading to business success. Smart SMBs are taking advantage of IT services to outsource all or parts of their IT infrastructure so they can focus on their business. Here are 7 ways IT services improves your information technology infrastructure and helps your business succeed.