IT and Copier Talk Your Business Can Rely On

READ TIME: 5 MINS.  A service level agreement (SLA) indicates the type of services your managed IT services provider offers you and what you can expect from their service to you. This agreement is something you always need to read carefully, as many of us fail to do.

READ TIME: 7 MINS.  You’re on deadline and need to send out an important document and make additional copies of the report as soon as possible. So, you go over to your office copier and enter the information.  You eagerly wait for the copies to start coming out and for the scan to send, but nothing happens. So, you enter the information again—but the copier just isn’t responding. the same thing happens. "This can’t be happening!"

READ TIME:  5 MINS.  Who could have guessed we’d be comparing contactless thermal scanners to a standard forehead thermometer—never in a million years! But, it is 2020, after all, and these crazy times continue challenging our everyday lives. “How can my business navigate through such uncharted waters?”  “What changes should we make that supports our current and future business models?”  “When is it safe to bring my employees back to the office?”

READ TIME:  5 MINS.  As a small business owner or decision-maker, you can surely agree that so many of your business efforts heavily rely on your office technology. If you have hardware or software problems with your computers, internet connections, communication compatibility, or virtual collaboration platforms, everything grinds to a halt. 

Along with many other things the month of October brings, it’s also National Cyber Security Awareness Month (NCSAM). We live in an extremely vulnerable time, and I’m not just talking about the horrible COVID-19 pandemic that has turned our world upside down. Unfortunately, cyber security is an issue that is always on our radar—and the novel Coronavirus only made our employees and businesses more exposed in terms of cyberattacks.