It's hard to avoid “business transformation” articles, whitepapers, presentations, and blog posts in the world of IT these days. I'll even admit that I sometimes roll my eyes at the breathless claims of what the next “better, faster, cheaper” technology/idea/strategy will do for your business. As a small business owner, it's also sometimes easy to ignore these articles about transformation. After all, you've got 5 or 20 or 50 or 200 employees and transformation is for companies with hundreds or thousands – that's what all the books and case studies are about right? Nope.