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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

Do Your Office Technology Partners Have a High Net Promoter Score?

on Jul 1, 2021 9:00:00 AM By | Marissa Olson | 0 Comments | Insider Articles All Types All Topics All Industries
Read Time:  Can you say in advance whether your prospective office technology partners are committed to staying up-to-date on the latest updates and innovations? Are they able to provide you with the best possible products and the best possible service for your business?
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Leveraging Microsoft Office 365 For Your Business (2 of 2) [SERIES]

on Jun 4, 2020 9:22:18 AM By | Dan Willits | 0 Comments | Insider Articles All Topics All Industries
READ TIME: 5.5 MINS. This article is Part Two of a series on how Office 365® can help your business collaborate, communicate, and connect. Click here to read Part One. When AIS moved into office 365, we didn’t know the full impact that it would have on our small business. We had gone back and forth on different communication, collaboration, and office suite platforms. Throughout our business, we had users using many different products like GoToMeeting, Zoom, Skype, Slack, Google Docs, Microsoft Office… the list could go on and on.
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Business Technology: Leveraging Microsoft Office 365 For Your Business (1 of 2) [SERIES]

on May 28, 2020 1:50:44 PM By | Dan Willits | 0 Comments | Insider Articles All Topics All Industries
READ TIME: 6.5 MINS. This article is Part One of a series on how Office 365® can help your business collaborate, communicate, and connect. I’ve previously written about disaster recovery and business continuity, as it’s so essential to a healthy IT infrastructure. I focused mainly on the fact that it’s the perfect time to start planning and implementing due to the current state of affairs (COVID-19).  
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Up Your Game: Best Practices in Customer Service During COVID-19?

on Apr 9, 2020 10:05:10 AM By | Mike Wolford | 0 Comments | Insider Work From Home Articles All Topics All Industries Service
READ TIME: 5 MINS. It’s safe to say that almost every business and household in the world right now is feeling some effect from the novel COVID-19 virus. Whether you’re the owner of a daycare, a paralegal for a law firm, or an Amazon delivery driver, this pandemic is something you can’t avoid.  The strict regulations in place for social distancing and even isolation have many wondering about upping their business game and asking themselves,  “What are the best practices in customer service during COVID-19?”
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A Telecom Lesson: The Work From Home (WFH) Migration

READ TIME: 7.5 MINS. With the rise of the public health crisis of the Coronavirus pandemic (COVID-19), and the sweeping safety precautions, many business owners and managers found themselves forced into situations that they have not planned or have been properly prepared for. Within what seemed like a few short days, we’re all probably in need of a telecom lesson, especially in terms of the massive work from home migration. A large portion of this country’s workforce has been placed on work from home (WFH) or remote work status. 
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