The Definition of Managed IT Services [In Under 100 Words]
August 28th, 2018 | 1 min. read

Managed IT Services is a group of services that a Managed Service Provider (MSP) or third-party provides to businesses in information technology.
These services include: remote monitoring, technical support, training, security, virus protection, data backup & recovery, business continuity, technology road mapping & planning, virtual CIO, help desk, application and database development, network management, compliance, hosting, etc.
Managed IT services are provided to businesses based on their needs via three business models: 1) Flat Rate (all-you-can-eat model), 2) Per User or 3) Per Device, and bundled together as a single monthly fee.
For more information on everything to do with Managed IT Services, check out our resource page, here.
Keven Ellison is the Vice President of Marketing and AI Ambassador at AIS, where he’s leading the digital transformation of a 20+ year legacy brand—from selling copiers and printers to delivering managed IT, telecom, security, and digital marketing solutions. With over three decades of experience in marketing, Keven now blends old-school strategy with next-gen AI to drive revenue, simplify operations, and build trust at scale. He’s the architect behind PromptMaster XL, a proprietary framework for sales, marketing, and content optimization using advanced LLMs like ChatGPT, Grok, Gemini, and Claude. Whether he’s aligning sales and marketing, training teams on AI adoption, or auditing lead gen systems with diagnostic prompt workflows, Keven brings a no-fluff, results-first mindset to every project. Keven serves on the Board of Directors for United States Diving and Ad Fontes Media. Outside of work, you’ll find him hacking life through golf, workouts, tech experiments, and nonstop learning.
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