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IT and Copier Talk Your Business Can Rely On

Who’s the Best Printer Repair Company in Ontario, California

Posted by Gary Harouff | Dec 12, 2017 11:28:25 AM

best-printer-repair-company-ontario-california.jpgIf you are looking for a printer repair company in Ontario, California, it may be a little difficult to find the best one.


Because there is not a lot to choose from. Not just in Ontario directly, but the surrounding counties and area. Ontario is in a place called the “Inland Empire” in Southern California. It is defined as the Riverside, San Bernardino, and Ontario metropolitan area. In this area there are a few printer repair companies, but some of the companies in Los Angeles and San Diego offer service to the Ontario area. So this makes it even more of a more difficult decision to choose the best repair service. Just Google the words “printer repair” and you will see plenty of ads and listings from businesses in Los Angeles, Orange County, San Diego, and the Inland Empire. Even a few national companies. If you look up their address in Google maps, using street view, you can also see what their offices really look like from the street—this is always fun to peek in on their business.

So, when you are looking for the best printer repair company that is local to Ontario, you are going to only find just a few, which even more reason to check them out thoroughly before making a decision to service your office printers.

This is a primary reason we have no problem talking about the competition there. Another main reason is we feel that it’s important that you as a business owner, need the proper information and have to understand the right questions to ask in order to make an informed buying decision for service. We can only expect the same from the partners we choose to do business with.

My printer keeps breaking down?

If you have this recurring problem, then you either bought a printer based on price and tried to make it work in an industrial type environment, like an office, or it may be getting tired and it’s time for an upgrade. Either way, you need to make sure you purchase the right printer for your needs. A consumer grade laser printer found in a retail store may have an attractive price, but consider the following:

  • Volume: How many prints per month is the printer rated for vs. how many pages you print in your office per month.
  • Maintenance: If you purchase a printer at a retail store, you can buy a warranty, but they don’t sell maintenance programs. If you’re going to use this machine in an office, you’re going to need a maintenance contract to perform preventive maintenance and save you the trouble of having to deliver it back to the store to be repaired. Service can make a big difference even if you’re buying a single printer for a small office.
  • Toner: This is an important one. Toner costs on an annual basis add up and from my experience with my printer at home, I am constantly buying toner cartridges. And don’t forget about the “Toner Pirates”. If you haven’t heard about them, you need to know how to identify them so you don’t get robbed when replacing your toner.

What are the different types of printer repair companies?

There are a few different types of companies that are providing repair services in Ontario. These include:

Retail Stores

Retail stores like Office Max, Staples, and Best Buy all provide some type of basic repair through their technical department. You need to make sure they have “successful” repair experience with the make and model of your printer before you spend the time delivering your printer to their store and let one of their PC technicians begin working on it.

Toner repair companies

Their sole business is to sell toner. They usually provide printer repair as an ancillary service because they’ve heard a number of customers over time ask them where to get their printer fixed. So you need to make sure this is not a “just because” part of their business, but they take this part of their business seriously.

PC & Computer Repair

Here’s another business that may have added printers to their already successful PC and computer repair business. They have technical staff right? If they can fix a PC, they can repair a printer right? Not necessarily. Printers are completely different devices. It takes specialized and trained personnel to repair these devices and they constantly need to be schooled on new firmware and upgrades. There are also many different printer manufacturers which is much different than PC manufacturers where the operating system is the same or similar to each device. Each printer manufacturer has a completely different way of building their printer, and their software and firmware is different too.

Copier and Printer Repair Businesses

These companies specialize in repairing both copiers and printers. They also service multi-function printers too. They usually make an investment in their technical staff to be trained and updated on a regular basis on different printer manufacturers. Like I said above, each manufacturer is different, so make sure when you choose one of these businesses, that their service technicians are trained and have experience in successfully repairing your manufactured printer and model.

Best Printer Repair Companies in Ontario

We have done all of the legwork for you. Below is a list of companies that service printers in Ontario that you should consider when looking for printer repair.

Advanced Office / Smart Office Solutions

They opened in 1977 and service small to large businesses in Southern California. They operate out of 4 offices in Orange County, Inland Empire, San Diego, and Los Angeles and have a technical service team to provide onsite printer repair. In addition to printer repair, they also sell new copiers, printers, and supplies (toner, etc.). They guarantee an average response time of 4 hours or less.

OnSite Printer Services

This business repairs printers from HP, Lexmark, Sharp, Canon, and Brother. They service most of Southern California. You just contact them and they come to you. They also provide repair services for barcode label and wide format plotters and printers.


Besides selling toner and a full line of HP and Lexmark printers, Toner2Print has 15 years experience in repairing printers and copiers. They offer in house or on site repair services from their location in Rancho Cucamonga, CA.

What questions should I Ask?

Our recent article, “7 Signs You Need to Hire a Copier Repair Service Company”, may be about copiers, but the information can also be directly related to how and when you may need a printer repair company too. And at the end of the article, it provides a complete list of questions to help you identify the best printer repair company in the Ontario, CA area.

If you are looking to replace your printer, you should consider buying a printer from a locally authorized dealer to overcome all of the considerations in the purchasing process. It’s not an easy decision, but they can help you through this process and provide you with regular maintenance you will need to ensure your printer is in good working order and provide you peace of mind (Buying a Laser Printer – The Problem Might Be You)

At AIS, we are so confident in our ability to provide our clients with a product that meets their demand and win more business. We also continue to maintain high levels of customer satisfaction in order to grow our business into new markets. Today, we offer the same products, maintenance, and repair services to all our markets including Ontario, San Diego, Orange County, Palm Springs, and Las Vegas.Copiers aren't boring, unless you find productivity and cost savings for your business boring. Free eBook.

Topics: Copiers, copier repair, office printers, printer, copier

Written by Gary Harouff

As President and founder of AIS, I am passionate about growing our business and serving our customers. I'm proud that we are considered one of the fastest-growing companies in America. We have been named by Office Dealer magazine the elite dealer of the year and most recently by ENX Magazine as an elite dealer for 2017. Our partnership with Kyocera is strong and we have been an elite dealer for them. We recently became an authorized dealer of Xerox in their Document Technology Partner Program. Before founding AIS, I was President of Toshiba Business Solutions. I enjoy staying active, both physically and professionally. Charitable endeavors include: The Elizabeth Glaser Pediatric AIDS Foundation, Safe House, Christian Children’s Fund as well as other faith-based charities.

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