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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

Leveraging Microsoft Office 365 For Your Business (2 of 2) [SERIES]

on Jun 4, 2020 9:22:18 AM By | Dan Willits | 0 Comments | Insider All Technologies All Industries
READ TIME: 5.5 MINS. This article is Part Two of a series on how Office 365® can help your business collaborate, communicate, and connect. Click here to read Part One. When AIS moved into office 365, we didn’t know the full impact that it would have on our small business. We had gone back and forth on different communication, collaboration, and office suite platforms. Throughout our business, we had users using many different products like GoToMeeting, Zoom, Skype, Slack, Google Docs, Microsoft Office… the list could go on and on.
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Up Your Game: Best Practices in Customer Service During COVID-19?

on Apr 9, 2020 10:05:10 AM By | Mike Wolford | 0 Comments | Insider Small Business Articles All Technologies All Industries
READ TIME: 5 MINS. It’s safe to say that almost every business and household in the world right now is feeling some effect from the novel COVID-19 virus. Whether you’re the owner of a daycare, a paralegal for a law firm, or an Amazon delivery driver, this pandemic is something you can’t avoid.  The strict regulations in place for social distancing and even isolation have many wondering about upping their business game and asking themselves,  “What are the best practices in customer service during COVID-19?”
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A Telecom Lesson: The Work From Home (WFH) Migration

on Apr 7, 2020 8:30:00 AM By | Tim Gerlach | 0 Comments | Insider Telecommunications Articles All Industries
READ TIME: 7.5 MINS. With the rise of the public health crisis of the Coronavirus pandemic (COVID-19), and the sweeping safety precautions, many business owners and managers found themselves forced into situations that they have not planned or have been properly prepared for. Within what seemed like a few short days, we’re all probably in need of a telecom lesson, especially in terms of the massive work from home migration. A large portion of this country’s workforce has been placed on work from home (WFH) or remote work status. 
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Corporate Events: When Disaster Strikes— Sometimes You Need To Hear Your Own Message

on Apr 1, 2020 8:45:20 AM By | Gary Harouff | 0 Comments | Insider Small Business Articles All Industries
READ TIME: 8 MINS. At the beginning of each year, we throw a huge Kick-Off event for our employees and their significant others. Our kick-off event is one of the more creative ways we share our successes of the previous year, as well as taking a look at our goals for the year to come.  Our annual Kick-Off is designed to show gratitude to our hardworking employees, celebrate our business growth, and share our plans for the future. From cocktails to dinner and even dancing, it’s truly an event that most of our employees look forward to each year. 
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4 Reasons You May Want To Switch Your Business Phone System

on Mar 24, 2020 11:37:05 AM By | John Taylor | 0 Comments | Insider
READ TIME: 4.5 MINS.    Time and time again, you and your employees face connectivity and collaborative software issues when it comes to your business phone system. You might even be noticing that new and emerging telecom technology is hitting the market so quickly that it’s hard to keep up.  Have these instances left you asking why you should switch your business phone system—or if you should even make the switch in the first place? 
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