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IT and Copier Talk Your Business Can Rely On

Who’s the Best Printer Repair Company in Palm Springs?

Posted by Gary Harouff | Dec 5, 2017 10:00:00 AM

best-printer-repair-company-palm-springs-california.jpgIf you are looking for a printer repair company in Palm Springs, California, it may be a little difficult to find the best one.

Why?

Because there is not a lot to choose from. In the Coachella Valley, there are five cities: Palm Springs, Palm Desert, La Quinta, Rancho Mirage, and Indio.

And in each of these cities, there are not many printer repair companies. In fact, some of the companies in the Inland Empire (Ontario, California), Los Angeles, and San Diego offer service to the Palm Springs area. And then, on top of that, trying to choose the best repair service, makes it a more difficult decision.

Just Google the words “printer repair,” and you will see plenty of ads from businesses in Los Angeles, Orange County, San Diego, and the Inland Empire, even a few national companies. If you look up their address in Google maps, using street view, you can also see what their offices really look like from the street.

So when you are looking for the best printer repair company that is local to Palm Springs, you will only find a few. Even more reason to do your own due diligence and check each of them thoroughly before making a decision to service your office printers.

This is a primary reason we have no problem talking about our competition. We also feel that it’s important that you, as a business owner, receive the proper information and understand the right questions to ask to make an informed buying decision. We can only expect the same from the partners we choose to do business with.

My printer keeps breaking down...

If you have this recurring problem, then you either bought a printer based on price and tried to make it work in an industrial type environment, like an office, or it may be getting tired and it’s time for an upgrade. Either way, you need to make sure you purchase the right printer for your needs. A consumer grade laser printer found in a retail store may have an attractive price, but consider the following:

  • Volume: How many prints per month is the printer rated for vs. how many pages you print in your office per month.
  • Maintenance: If you purchase a printer at a retail store, you can buy a warranty, but they don’t sell maintenance programs. If you’re going to use this machine in an office, you’re going to need a maintenance contract to perform preventive maintenance and save you the trouble of having to deliver it back to the store to be repaired. Service can make a big difference even if you’re buying a single printer for a small office.
  • Toner: This is an important one. Toner costs on an annual basis add up, and from my experience with my printer at home, I am constantly buying toner cartridges. And don’t forget about the “Toner Pirates.” If you haven’t heard about them, you need to know how to identify them so you don’t get robbed when replacing your toner.

What are the different types of printer repair companies?

There are a few different types of companies that are providing repair services in Palm Springs. These include:

Retail Stores

Retail stores like Office Max, Staples, and Best Buy all provide some type of basic repair through their technical department. You need to make sure they have “successful” repair experience with the make and model of your printer before you spend the time delivering your printer to their store and allowing one of their PC technicians begin working on it.

Toner repair companies

Their sole business is to sell toner. They usually provide printer repair as an ancillary service because they’ve heard a number of customers ask them where to get their printer fixed. So you need to make sure this is not a “just because” part of their business, but they take this part of their business seriously.

PC & Computer Repair

Here’s another business that may have added printers to their already successful PC and computer repair business. They have technical staff right? If they can fix a PC, they can repair a printer right? Not necessarily. Printers are completely different devices. It takes specialized and trained personnel to repair these devices and they constantly need to be schooled on new firmware and upgrades. There are also many different printer manufacturers which is much different than PC manufacturers where the operating system is the same or similar to each device. Each printer manufacturer has a completely different way of building their printer, and their software and firmware is different too.

Copier and Printer Repair Businesses

These companies specialize in repairing both copiers and printers. They also service multi-function printers too. They usually make an investment in their technical staff to be trained and updated on a regular basis on different printer manufacturers. Like I said above, each manufacturer is different, so make sure when you choose one of these businesses, that their service technicians are trained and have experience in successfully repairing your manufactured printer and model.

Best Printer Repair Companies in Palm Springs

We have done all the legwork for you. Below is a list of companies that service printers in Palm Springs that you should consider when looking for printer repair.

Central Printer Resources

They began as an office supply and typewriter sales and repair company over 50 years ago in Los Angeles and began Central Printer Resources in 1998 in Palm Springs. Central Printer Resource provides repair services on a variety of printers and are an Authorized Brother Service Center. In addition to repair they also sell new copiers, printers, and supplies (toner, etc.).

House of Toner

House of Toner has offices in Chatsworth and Canoga Park and say they provide printer repair service to the Palm Springs area. Their main business is selling ink and toner for the most popular brands of printers. Their advertising states that they sell, supply, and provide maintenance on “top of the line” laser printers and copiers, but their website only displays information about selling inkjet and toner cartridges and there is no mention of their maintenance services.

Paris Laser Printer Repair

No, this company is not based in Paris France, but headquartered in Los Angeles and their owner has been doing printer repairs for over 20 years. They service Los Angeles, Orange, Riverside, and San Bernardino Counties and specialize in HP printer repair.

What questions should I Ask?

Our recent article, “7 Signs You Need to Hire a Copier Repair Service Company”, may be about copiers, but the information can also be directly related to how and when you may need a printer repair company too. And at the end of the article it provides a complete list of questions to help you identify the best printer repair company in the Palm Springs, CA area.

If you are looking to replace your printer, you should consider buying a printer from a local authorized dealer to overcome all of the considerations in the purchasing process. It’s not an easy decision, but they can help you through this process and provide you regular maintenance you will need to ensure your printer is in good working order and provide you peace of mind (Buying a Laser Printer – The Problem Might Be You).

At AIS, we are so confident in our ability to provide our clients with a product that meets their demand and win more business. We also continue to maintain high levels of customer satisfaction in order to grow our business into new markets. Today, we offer the same products, maintenance, and repair services to all our markets including Palm Springs, San Diego, Orange County, Corona, and Las Vegas.Your copier is....sexy??? Oh, yes, it is. Click here to discover why.

Topics: Multi-function Printers, office printers, printer

Written by Gary Harouff

As President and founder of AIS, I am passionate about growing our business and serving our customers. I'm proud that we are considered one of the fastest-growing companies in America. We have been named by Office Dealer magazine the elite dealer of the year. AIS is the first independent dealer in the Las Vegas area to offer 3D printing technology from 3D Systems. Our partnership with Kyocera is strong and we have been an elite dealer for them. Before founding AIS, I was President of Toshiba Business Solutions. I enjoy staying active, both physically and professionally. Charitable endeavors include: The Elizabeth Glaser Pediatric AIDS Foundation, Safe House, Christian Children’s Fund as well as other faith-based charities.

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