READ TIME: 4.5 MINS. Running a successful business can prove to be daunting, especially during times of this novel COVID-19 pandemic. However, it doesn’t have to be as bad as you may think. Choosing the right phone technology solutions, or comparing a cloud-based vs. on-premise (on-site or on-prem.) phone system, to determine which is better, your team members can remain equipped with the tools they need. Before investing in anything new for your business, you first need to determine how you plan to use it and whether it will make a definite impact on your company.