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IT and Copier Talk Your Business Can Rely On

Who’s The Best Managed IT Services Company in Palm Desert?

Posted by Gary Harouff | Feb 4, 2019 2:30:01 PM

Who's the best Managed It Services Company in Palm Desert?

Are you currently searching for who’s the best managed IT services in Palm Desert? Maybe you’re unsure which managed IT services your business even needs? Or you may be looking for a provider in the Palm Springs, California area.

Finding the right managed IT services company nearest you isn’t the simplest task to do. It’s imperative you find a reliable company you can trust to ensure business development and growth.

Sure, there are many managed IT services companies near your business that provide the IT outsourcing services your business needs.

However, how can you be sure you’re choosing the best managed IT service company, and how can you eliminate the bad ones? Think of managed IT services as your own personal data center and expert IT staff for your business.


Are you still curious about the benefits of Managed IT Services? Read our article, What is Managed IT Services? How to Tell If You Need Them.


As a business owner or purchaser, it’s essential to first ask yourself some questions as to what brought you to choose the best managed IT service provider in the first place.

  • Do you need managed IT services due to the growth of your business?

  • Are you too busy to manage your IT department?

  • Where could your business go with stronger leadership and more experienced IT staff?

  • What could you do with the savings of outsourcing your IT staff (salaries, benefits, expenses, space, etc.)

  • Is your current managed IT services company (or IT person) slacking off, continuously letting you down?

  • Are you fixing the same IT problems over and over again?


Do you feel like your business is missing out on new features, updates, and apps that could make your day-to-day tasks easier?

If you’re still on the fence about outsourcing and managed IT services, read this article we recently published, The Top 5 Benefits of Managed IT Services.


Managed IT Services Companies in Palm Desert

We believe in options. The more options you have, the better purchasing decisions you’ll make. For this reason, we’re happy to give you some great options (besides us) of local managed IT services companies in the Palm Desert area.


Interconnect Networks:

Interconnect Networks has provided IT support services since 2001 in the Palm Desert, California area. They offer technology consulting, services, maintenance, and support.


Palm Desert Geeks:

Palm Desert Geeks offers a full range of tech-related services such as web development and maintenance, cloud storage and backup, network setup and maintenance, disaster prevention, computer, and software setup.


Hegarty Computer Solutions & Services:

Hegarty Computer Solutions and Services serves the Palm Desert area and provides some of the following services: data backup and disaster recovery, network management, computer networking, virus protection, and remote monitoring.


Southwest Networks:

Southwest Networks provides proactive support, quick response times, and expert advice in the Palm Desert area.



The Best Qualities of a Managed IT Services Company: What To Look For

Most managed IT services companies focus on a multitude of managed IT services, such as managed security, to complete their service offering, making it a little more challenging when deciding which services and features are worth investing your time and money.

Just because a company specializes in a specific service doesn’t mean they’re the best at doing so. It also doesn’t mean those services are beneficial to your business. Take a look at some of the managed IT services and hosting services we believe are the best to invest in, regardless of the size or type of your company.



The purpose of outsourcing your IT department is so that someone who is qualified and knowledgeable can assist your network’s issues as soon as a problem arises.

More times than not, an IT help desk can fix your issues remotely, without even having to make a trip over to your location. Matter of fact, a great managed IT services company can even identify a problem (and fix it) before you’re ever made aware of it—or when you sleep at night. How nice!

Being proactive, (instead of a reactive or what’s called a “break-fix” model solution), helps decrease the amount of downtime you might face by eliminating the issues before it gets in the way of you doing your job.



What happens to your business if you lose access to your client and employee information, business intelligence data, financial records, corporate communications, and project plans and details?

If you're like nearly every other business today, your business relies on network infrastructure, email communications, and digital documents.

There’s a lot of data you need to make sure your computer systems are backed up on a regular basis, as well as having a thought-out plan in place in case of disaster.

Outsourcing for managed IT or consulting services provides cloud computing services and cloud backup is a cost-effective way to ensure your business and files are safe and protected. Your customers rely on your for this.

Even if you have to adhere to strict compliance rules, such as HIPAA (for medical and healthcare businesses), or privacy concerns, there are cloud providers who specialize in providing compliant hosting solutions.

These cloud solutions and computing services have a significant impact on keeping documents safe and secure. To learn a little more on data backup and recovery, read our eBook, What’s Your Data Backup Plan?


GoDaddy published an article you might find interesting, Outsourcing IT vs. in-house IT: The pros and cons of each.


Network Security

Network management and email security are continually shifting targets. Companies that don’t have enough resources to dedicate to a server and network security are even more at risk of a security breach (or breaches).

Wouldn’t you feel better knowing there’s a system in place that continues to monitor all of your company’s personal and critical documents?

Email security also comes in handy, helping block spam, phishing scams, malware, and other inappropriate email content before it takes over your network.

With the way technology is growing nowadays, it’s extremely valuable to have a solid security system in place that covers all of your office technology products and machines.

It’s better (and much easier) to prevent a security threat from happening opposed to trying to get rid of it once your business is attacked.


“Bright Hub” published an article that goes more in-depth on the benefits of a safe and secure online network, The Importance of Network Security.


Monitoring Growth and Analytics

Another essential feature to look for in a managed IT services company is the detailed reporting of your office technology.

Detailed reporting allows you to see the applications and personnel taking up the majority of your network resources and the demand for each piece of technology your employees use on a daily basis.

Monitoring also provides insight into traffic bottlenecks and peak periods, so that you can add more capacity when needed and prevent your employees from becoming frustrated.

The more you know about how your network resources and how your employees use them, the easier it is for your business to grow.


Want to learn more about IT outsourcing? Read about the Top 5 Things You Should Know About Managed IT Services.

Take your time as you do your research and don’t hesitate to reach out to the managed IT services companies that catch your attention.

At AIS, we continually look for the newest and best information to bring to our current and future customers. Our job is to serve you and help you establish your specific business needs to help you reach your business goals.

We want your business to continue its successful growth and are here for you if you have any questions about managed IT services. To speak with one of our business technology consultants, reach out to us, here. Also, check out our video channel, The Copier Channel for the latest videos on tech tips for your office copiers and printers. We’re here to give you peace of mind, to help you win more business.


Topics: Managed IT Services

Written by Gary Harouff

As President and founder of AIS, I am passionate about growing our business and serving our customers. I'm proud that we are considered one of the fastest-growing companies in America. We have been named by Office Dealer magazine the elite dealer of the year and most recently by ENX Magazine as an elite dealer for 2017. Our partnership with Kyocera is strong and we have been an elite dealer for them. We recently became an authorized dealer of Xerox in their Document Technology Partner Program. Before founding AIS, I was President of Toshiba Business Solutions. I enjoy staying active, both physically and professionally. Charitable endeavors include: The Elizabeth Glaser Pediatric AIDS Foundation, Safe House, Christian Children’s Fund as well as other faith-based charities.

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