Let’s face it—picking a managed IT provider is no easy task. It’s not just about uptime, antivirus software, or backup plans. It’s about trust. And sometimes, earning that trust means pointing to competitors and saying, “Hey, they might be a better fit for you — and that’s okay.”
At AIS, we believe in transparency. So, if you’re shopping for a managed IT service provider in Las Vegas and doing your homework (which you absolutely should), we’re here to help—even if it means recommending someone else.
Why This List Exists (And Why It Might Seem Crazy)
You might wonder, “Why would a managed service provider list their competitors?” Fair question.
Well, one of the biggest questions we hear is:
“Who are the top managed IT providers in Las Vegas besides you?”
Instead of dodging the question or giving a vague answer, we published a guide highlighting not just us, but four other well-respected IT providers in the Las Vegas area.
This list is based on:
- Public customer reviews
- Regional service offerings
- Company reputation and responsiveness
- Breadth of managed IT services
Let’s get into it.
NetEffect
Website: neteffect.com
Google Rating: ★★★★★ (4.9/5 from 70+ reviews)
NetEffect is one of the most established MSPs in Southern Nevada, and for good reason. They offer a full spectrum of IT solutions, including 24/7 support, security, cloud services, and a deep focus on customer service.
Best for: Mid-sized businesses needing consistent, scalable support with a local team that knows the Las Vegas business environment.
What makes them stand out:
- Emphasis on proactive monitoring
- Popular among law firms, real estate, and financial services
- Offers detailed service-level agreements (SLAs)
2. Intelligent Technical Solutions (ITS)
Website: itsasap.com
Google Rating: ★★★★☆ (4.7/5 from 60+ reviews)
ITS has been expanding rapidly across the western U.S., with offices in Las Vegas and beyond. They’re especially strong in security and compliance — making them a go-to for regulated industries like healthcare, legal, and finance.
Best for: Companies with compliance needs (HIPAA, PCI, SOC 2) or those seeking layered cybersecurity solutions.
What makes them stand out:
- Compliance-as-a-service offerings
- Cybersecurity-first approach
- Helpful content on risk management and zero-trust security
3. Orbis Solutions, Inc.
Website: orbissolutionsinc.com
Google Rating: ★★★★☆ (4.8/5 from 45+ reviews)
Orbis is another locally grown MSP with deep expertise in consulting and IT strategy. They position themselves as more than just an IT fix-it shop — they’re hands-on consultants and advisors.
Best for: Businesses that want a more collaborative, strategic relationship with their MSP.
What makes them stand out:
- Strong vCIO (Virtual CIO) capabilities
- Great for companies undergoing digital transformation
- Personalized service from a smaller, more agile team
4. Network Security Associates
Website: nsa-nv.com
Google Rating: ★★★★★ (5.0/5 from 25+ reviews)
A smaller MSP with a loyal local following, NSA focuses on cybersecurity, IT support, and backup solutions. They have a solid reputation among small and mid-sized businesses in the Las Vegas valley.
Best for: Local small businesses that want tailored attention and fast support from a nearby team.
What makes them stand out:
- Emphasis on business continuity
- Friendly and responsive team
- Offers IT assessments and penetration testing
5. AIS – Advanced Imaging Solutions (Yes, That’s Us)
Website: ais-now.com
Google Ratiing: ★★★★☆ (4.8/5 from 102+ reviews)
We help Las Vegas businesses simplify and secure their technology. Our managed IT services include everything from network monitoring and cybersecurity to cloud management, disaster recovery, and helpdesk support — all backed by a dedicated team that gets to know your business inside and out.
Best for: Companies who want a proactive partner, not just a fix-it vendor.
What makes us stand out:
- Personalized onboarding process
- Transparent pricing and flexible contracts
- One provider for IT, copiers, VoIP, and physical security (yes, really)
Want to know how we compare? Check out our article, What IT Services Does AIS Offer?
What to Look for in a Managed IT Provider (Even If It’s Not Us)
Finding the right IT partner goes beyond flashy websites or who ranks first on Google. Here are a few questions you should always ask during your MSP search:
- Do they offer a clear SLA (Service Level Agreement)?
- How fast is their average response time?
- Are they cybersecurity-focused or just generalists?
- Will they provide a network assessment or audit upfront?
- Can they scale with your business?
- Do they offer monthly reporting or KPIs?
If an MSP can’t answer these questions clearly, that’s a red flag.
How to Choose the Right MSP for Your Business
There’s no one-size-fits-all answer, but here’s a quick framework to help narrow down your options:
|
Service Feature |
Included with AIS |
Often Included Elsewhere |
|
24/7 Monitoring & Support |
Yes |
Yes |
|
Help Desk Access |
Yes |
Yes |
|
Network Security (Firewalls, Antivirus) |
Yes |
Partial |
|
Data Backup & Disaster Recovery |
Yes |
Partial |
|
Cloud Management |
Yes |
Yes |
|
Compliance Support (HIPAA, PCI, etc.) |
Yes |
No |
|
Onboarding Fee |
No |
Yes |
|
Contract Flexibility |
Yes |
No |
|
Custom Reporting & KPIs |
Yes |
Partial |
Final Thoughts: Trust Is Earned, Not Just Promised
Every company on this list brings value to the table. If one of them ends up being a better fit than AIS for your needs, we genuinely support that decision. What matters most is that you find a partner who will treat your business like their own.
If you’re still unsure or overwhelmed, we’d be happy to help you think through your options—even if you don’t go with us. To learn more about managed IT services, make sure to contact us today!
