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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

Monique Phalen

Mo is the resident IT go-to lady at AIS. She has traveled the world, run a marathon, is a self proclaimed crossword champion, and can do ventriloquism. She has an uncanny memory ....down to the detail. She has completed 4 half marathons and hates running. In her free time, she likes to spend time with her 7 siblings and 20 nieces and nephews.

Recent Posts

What is a Virtual CIO (vCIO)? And How Can it Benefit Your Business?

on Jan 11, 2018 4:59:47 PM By | Monique Phalen | 0 Comments | Managed IT Services
A Virtual CIO or “vCIO” is basically the outsourcing of all of the functions of a Chief Information Officer (CIO) for businesses that may not have the experience or the budget to take advantage of a full-time CIO.
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How to Create a HIPAA Compliant Password Strategy

on Nov 29, 2017 9:00:00 AM By | Monique Phalen | 0 Comments | Hipaa compliance HIPAA risk assessment
Password management is an important part of any security strategy. For HIPAA compliance, password management is an important part of HIPAA policy. It's PART of the policy.
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Can You Be HIPAA Compliant in the Cloud? Yes, Here’s How

on Nov 20, 2017 10:00:00 AM By | Monique Phalen | 0 Comments | Security IT Managed Services Hipaa compliance
Moving some or all of your business data to the cloud can improve your business’ efficiency and productivity while decreasing costs. However, before you do move data – especially customer data – to the cloud, you need to do your research regarding compliance. And when you're a HIPAA-covered entity, it's even more important to consult with your cloud partner. A good cloud provider will take this issue seriously and will work with you to be sure you’re comfortable.
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Assessing Network Risk for a HIPAA-covered Entity

Every company is concerned with network and data security. If your business needs to comply with HIPAA (Health Insurance Portability and Accountability Act) you have an additional level of concern – you must meet strict compliance requirements for protected health information. Many companies have no idea how exposed they are to risk. That's why our first step in our IT managed services engagements is to assess the risk exposure of our clients. We have to know where your network stands so that we can make the right recommendations based on what your business needs. Because many potential customers kept asking us, “OK, what's that?”, I wrote “What Is a Network Risk Assessment?” last year.  Recently, we've spoken to many companies in the healthcare industry, all HIPAA-covered entities.
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You Need an IT Managed Services Partner That Understands You

on Oct 16, 2017 3:30:06 PM By | Monique Phalen | 0 Comments | Managed IT Services Cloud
The services provided by IT managed services providers often look similar. On the surface, all cloud data backup plans look about the same – and the technology often is a bunch of servers in a very well air-conditioned room somewhere (not very exciting). Unless your job is phone support, business phones all look the same other than color. Network monitoring and IT support offices all look roughly the same – a bunch of folks in a room staring at monitors and/or talking to customers on the phone. This surface sameness can lull you into thinking that any IT managed services partner will do. Don't fall into that trap.
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