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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competive.

Monique Phalen

Mo is the resident IT go-to lady at AIS. She has traveled the world, run a marathon, is a self proclaimed crossword champion, and can do ventriloquism. She has an uncanny memory ....down to the detail. She has 4 half marathons and hates running. In her free time, she likes to spend time with her 7 siblings and 20 nieces and nephews.

Recent Posts

Disaster Recovery – Stats, ROI, and Your Business' Exposure

on Aug 16, 2017 12:15:06 PM By | Monique Phalen | 0 Comments | Data Backup Managed IT Services Disaster Recovery
Disaster recovery often seems like a remote possibility for businesses relative to the day-to-day work of keeping the business running. Partly I think that's because many SMBs think “disaster” and they think flood, fire, tornado, hurricane, etc. They then look around and think, “My odds are pretty good for missing most of those issues, I'm good.” However, when you define “disaster” as anything that causes disruption to your business, those odds change dramatically. Laptops and PCs get old and crash. Networks can be penetrated. Your users could fall for a phishing attack and expose your business to ransomware . In fact,human errors remain the top cause of downtime . Let's take a look at recent research about disaster recovery and consider what the numbers mean for your business.
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7 Ways IT Services Help SMBs Win

on Aug 11, 2017 1:17:09 PM By | Monique Phalen | 0 Comments | Insider Security Resources & Training Managed IT Services
Managed IT services give SMBs access to best practice IT strategies for a predictable monthly fee. Successful companies today need an efficient, flexible IT infrastructure to compete and win. Smart companies see IT as a critical piece leading to business success. Smart SMBs are taking advantage of IT services to outsource all or parts of their IT infrastructure so they can focus on their business. Here are 7 ways IT services improves your information technology infrastructure and helps your business succeed.
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IT Help Desk Help in Two Rings

Our IT Help Desk answers the phone in two rings. Can your IT guy do that?   Maybe your IT guy is that responsive, but that's probably not the case because he's (or she) is one guy. Our professionally staffed IT help desk is a room of professionals ready to answer the phone, discover what your IT issue is, and then solve it. Our network operating center (NOC) proactively monitors your network and devices, intervening to prevent attacks, patching updates, etc. (Read about our network operating center here.)
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