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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

Monique Phalen

Mo is the resident IT go-to lady at AIS. She has traveled the world, run a marathon, is a self-proclaimed crossword champion, and can do ventriloquism. She has an uncanny memory ....down to the detail. She has completed 4 half marathons and hates running. In her free time, she likes to spend time with her 7 siblings and 20 nieces and nephews.

Recent Posts

Back To Work: Can Your IT Provider Support Your Small to Medium-Sized Business?

on Jun 3, 2020 8:30:00 AM By | Monique Phalen | 0 Comments | Managed IT Small Business Articles All Industries
READ TIME: 5.5 MINS.  Remote work has been steadily gaining in popularity for years, as employers value its flexibility and possible efficiency. Even before the pandemic response, nearly 4.7 million employees nationally were working from home.  However, as our country begins to reopen slowly, many are headed back to work and should be wondering if their current IT provider can support their SMB (small to medium-sized business) needs. 
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Remote Work Tech Support: In-house vs. Outsourcing

on May 22, 2020 8:30:00 AM By | Monique Phalen | 0 Comments | Work From Home Articles All Technologies All Industries
READ TIME: 4.5 MINS.  Many businesses have already made the shift to remote work full time in light of the COVID-19 pandemic.  While some are preparing for the transition back to the office, others are planning on allowing employees to continue working remotely (possibly long-term). 
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How Can Managed IT Services Help Me Work From Home (WFH)?

on May 15, 2020 9:31:22 AM By | Monique Phalen | 0 Comments | Managed IT Work From Home Articles All Industries
READ TIME: 4 MINS.  More employees are working from home (WFH) than ever before, and many of them expect to continue doing so, even after the pandemic subsides.  The work from home (WFH) migration has presented many businesses with technology questions and concerns that were never really a thing before COVID-19. 
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The Dark Web: A Hidden Threat To Your Business

on May 14, 2020 9:49:40 AM By | Monique Phalen | 0 Comments | Managed IT Articles All Industries
READ TIME: 5 MINS.      In today's digital world, being a business owner means that much of your business transactions and communications take place online. There are many hidden threats to your business you have to look out for, such as the dark web. We can probably all agree that the internet is a crucial resource for the growth and day to day functions of your business. From the moment you log in to your applications in the morning to your dealings with clients and suppliers through emails and messages throughout the day, you’re always online. 
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5 Signs Your Managed Services Provider (MSP) Isn’t Cutting It

on Apr 29, 2020 9:49:19 AM By | Monique Phalen | 0 Comments | Managed IT Articles All Industries
READ TIME: 4.5 MINS.  Just by clicking on this article, you’ve probably already concluded that your managed services provider (MSP) isn’t cutting it. But, sometimes it’s hard to tell if they’re not doing a good job, or if you’re unfamiliar with the services and support they could be offering your business. If you have any current technology issues and you are relying on an external company for IT support, now is the time to assess the situation.
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