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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

DIY IT Can Block Business Growth: Here's How

on Oct 6, 2017 2:40:51 PM By | Monique Phalen | 0 Comments | Security Data Backup Managed IT Services
Information is the key to successful business today. You need to be able to act on your information and protect it. To use information, we all rely on secure networks, a solid IT strategy, our laptops, phones, and computers; apps; email; servers; the cloud; and the 1,002 other information technology-related tools we all use to make decisions internally and work with our customers externally. Many companies continue to think that doing everything themselves is a good idea. It's not. At least not all the time. There are three IT functions you can easily stop doing yourself.
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Disaster Recovery – Stats, ROI, and Your Business' Exposure

on Aug 16, 2017 12:15:06 PM By | Monique Phalen | 0 Comments | Data Backup Managed IT Services Disaster Recovery
Disaster recovery often seems like a remote possibility for businesses relative to the day-to-day work of keeping the business running. Partly I think that's because many SMBs think “disaster” and they think flood, fire, tornado, hurricane, etc. They then look around and think, “My odds are pretty good for missing most of those issues, I'm good.” However, when you define “disaster” as anything that causes disruption to your business, those odds change dramatically. Laptops and PCs get old and crash. Networks can be penetrated. Your users could fall for a phishing attack and expose your business to ransomware . In fact, human errors remain the top cause of downtime . Let's take a look at recent research about disaster recovery and consider what the numbers mean for your business.
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Ransomware on the Rampage and Exploiting a Known Flaw

on Jun 27, 2017 2:11:21 PM By | Monique Phalen | 0 Comments | Security Data Backup Managed IT Services
Yet ANOTHER major ransomware attack is raging across Europe as I type this. Major corporations have been knocked flat. Governments have been hacked. The first reports were of a cyberattack on business and government in Ukraine. It quickly spread to Russia, Spain, France, and the United States. It's yet another mess – to ever-so-slightly understate the situation. Pharmaceutical company Merck, shipping company AP Moller-Marsk, Russian oil giant Rosneft, and WPP, a British ad agency. Oh, and Chernobyl was also affected. My favorite line from a CNN report, “radiation monitoring in the area of the industrial site is being carried out manually.”  OK, then.
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Remote IT Support – The Network Operating Center

on May 30, 2017 1:12:39 PM By | Monique Phalen | 0 Comments | Insider Security Data Backup Managed IT Services
The first line of defense against malicious software as well as ensuring your network continues to operate smoothly and efficiently is the network operating center (or NOC). This short video provides a glimpse into the NOC for AIS IT services customers. The open environment and around-the-clock staffing ensures technology issues are addressed quickly. Often, customers aren't aware of any issues until reading their monthly network report because issues are fixed before customers even realize there WAS an issue.
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Go Phish – Protect Yourself and Your Business from Phishing Scams

on May 25, 2017 11:47:16 AM By | Monique Phalen | 0 Comments | Security Data Backup Managed IT Services
  Phishing scams have been with us since the dawn of the Internet. They'll stay with us until we all learn to stop falling for these scams (so, basically, they'll be with us forever). Our primary focus as your IT services partner is to secure the perimeter of your business – we keep the bad stuff out as much as possible. Even with up-to-date antivirus patches, the best firewalls, and constantly evolving security methods as best practices change; there's no such thing as a 100%, impervious network security. Some phishing scam attacks can make it through to your (and your employees') inboxes. Once that happens, it's up to you to be educated enough to not fall for a phishing scam. Unfortunately, they're not all as obvious as Nigerians looking to rain money upon us in return for our bank account information. And, seriously, who falls for that!?!?!?   Like in poker though, there are some “tells” for identifying a phishing scam.
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