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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

Business VoIP Benefits: Cloud-Hosted vs. On-Premise

on Oct 4, 2019 8:30:00 AM By | John Taylor | 0 Comments | Telecommunications phones VoIP
READ TIME: 5 MINS.
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How to Choose a Reliable Office Copier Company

on Oct 2, 2019 3:43:22 PM By | Marissa Olson | 2 Comments | Copiers Multi-function Printers copier office copier
READ TIME: 6 MINS.
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What Are The Advantages of Office Copier Leasing?

on Sep 25, 2019 9:00:00 AM By | Marissa Olson | 0 Comments | Multi-function Printers copier office copier
READ TIME: 5 MINS.
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The Definition of a Contact Center [In Under 100 Words]

on Sep 24, 2019 8:21:30 AM By | Keven Ellison | 0 Comments | Telecommunications phones VoIP
A contact center is often confused with a call center. A contact center is much more than a call center as it typically can handle a variety of types of customer contacts such as phone systems (VoIP / digital), email, text (SMS), fax or direct interaction through a web site using online chat or forms.  It is the center point of all communications of customers. It may also be referred to as an e-contact center or a customer interaction center. It is part of a business’ overall CRM (customer relationship management) strategy.
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How To Find The Most Reliable Office Copiers: Your 5-Step Guide

on Sep 23, 2019 12:06:51 PM By | Marissa Olson | 0 Comments | Copiers copier repair copier office copier
READ TIME: 5 MINS.
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