Our IT Help Desk answers the phone in two rings. Can your IT guy do that?   Maybe your IT guy is that responsive, but that's probably not the case because he's (or she) is one guy. Our professionally staffed IT help desk is a room of professionals ready to answer the phone, discover what your IT issue is, and then solve it. Our network operating center (NOC) proactively monitors your network and devices, intervening to prevent attacks, patching updates, etc. (Read about our network operating center here.)

Your cybersecurity arrogance could lead to your extinction.  A data breach will cost your business money. Yes, even if you're “only” a small to medium business (SMB). As I've said before, cybercriminals are after you too because you're usually easy meat. The Ponemon Institute calculates that it costs $158 for every lost or stolen record (from 2016 Cost of Data Breach Study: Global Analysis). Sound like an overestimate? Nope. That cost includes direct costs (discounts to keep customers happy, forensic experts, and outsourcing hotline support); indirect costs (internal time to investigate); and an extrapolation of decrease in brand value and lost customers. I'll say it again: a data breach will cost your business money.

It’s a small business reality that the amount of paper that you have in your office today will double every three years. What would that mean for your business? Do you have enough space in your filing cabinets today to welcome twice as many pages? Document management can be a great solution for organizations looking to minimize the impact of paper in their workspaces, be more efficient, and save some money in the process. If document management has been on your list of things “to look into,” we’ve done some of the legwork for you with this quick list of benefits of document management for small business: