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What’s the Real Cost of a Ransomware Attack on a Small Business?

September 16th, 2025 | 5 min. read

By Marissa Olson

You have probably seen the headlines. A company gets hacked, its files are encrypted, and a ransom demand appears. Sometimes it is a major enterprise. Other times, it is a small local business, just like yours.

If you’re a small business owner, you might think, “That could never happen to us. We’re too small to be worth the trouble.”

That’s exactly what attackers are hoping you think.

Ransomware is not just a big-business problem anymore. In fact, small and mid-sized businesses (SMBs) are now the most frequent targets of ransomware attacks. And the financial impact is often devastating.

So what does a ransomware attack actually cost? Let’s break it down.

Why SMBs Are Prime Targets for Ransomware

Ransomware attacks are no longer sophisticated one-offs. Today, they are run like businesses. Cybercriminals use automation, phishing emails, and known vulnerabilities to go after companies that are easier to breach.

That often means small businesses.

Why?

  • SMBs often have weaker cybersecurity

  • They may not have dedicated IT staff

  • They are more likely to pay a ransom to avoid business disruption

According to a 2023 report by Coveware, over 70 percent of ransomware victims had fewer than 1,000 employees, and the average ransom demand for SMBs was $200,000.

The True Costs of a Ransomware Attack

When most people hear “ransomware cost,” they think only about the ransom payment itself. But that is just the beginning.

Let’s walk through the actual categories of cost.

1. Ransom Payment

Attackers may demand anywhere from a few thousand dollars to several hundred thousand. Some cases exceed one million, especially if sensitive data is involved.

But here’s the catch: paying the ransom doesn’t guarantee you’ll get your data back. Many businesses pay and still face weeks of disruption and incomplete recovery.

2. Downtime

Even if you recover your files, it could take days or weeks to restore operations.

  • The average downtime after a ransomware attack is 21 days

  • Downtime costs include lost revenue, missed deadlines, and halted production

  • Employees may not be able to work during this time

  • Customers may go elsewhere if services are unavailable

For many SMBs, even one day of downtime can cost thousands of dollars in lost productivity and revenue.

3. Recovery and IT Remediation

After the attack, your systems need to be:

  • Cleaned

  • Rebuilt

  • Secured against repeat attacks

This may involve:

  • Hiring outside IT experts

  • Replacing compromised devices

  • Purchasing new software or backup tools

  • Reconfiguring your network from the ground up

These costs often add up to tens of thousands of dollars, even when you already have an IT provider.

4. Legal and Regulatory Penalties

If you store customer or employee data, you may be required by law to:

Healthcare providers, law firms, schools, and financial service businesses are especially vulnerable here.

Depending on your industry, non-compliance fines can range from $10,000 to $250,000 per violation.

5. Reputational Damage

This is harder to quantify, but often just as painful.

  • Will your customers trust you again?

  • Will your vendors work with you?

  • Will you lose new business opportunities?

Some SMBs never recover their reputations, especially if the breach was preventable.

6. Cyber Insurance Premium Increases

If you carry cyber liability insurance, your premiums may go up significantly after a claim. In some cases, your coverage could be dropped entirely.

Also, many policies require specific protections to be in place (like multi-factor authentication or backup testing). If you don’t have them, your claim may be denied.

The Average Cost of a Ransomware Attack on a Small Business

So what’s the real-world cost when all is said and done?

According to industry research, the average ransomware attack costs SMBs between $150,000 and $500,000, factoring in:

  • Ransom payment (optional but common)

  • Downtime

  • IT remediation

  • Legal and compliance costs

  • Reputation damage

  • Insurance hikes

That is enough to shut down many small businesses…permanently.

How to Calculate the Potential Impact on Your Business

You can estimate the cost of a ransomware attack by considering:

  • Your hourly cost of downtime (lost revenue per day or hour)

  • The number of employees impacted

  • The value of your stored data

  • Your compliance obligations

For example:

  • A 25-person company that loses access to its systems for 4 days could lose $8,000 to $12,000 in productivity alone

  • Add $20,000 for external recovery support

  • Add $25,000 in potential legal costs or fines

  • Add a $100,000 ransom demand (whether paid or not)

Even a conservative attack could easily cost $50,000 to $100,000.

How You Can Reduce the Risk… And the Cost

You cannot guarantee that you will never be attacked, but you can prepare for it and reduce the impact.

Here’s what makes the biggest difference:

  • Automated, encrypted backups stored offsite or in the cloud

  • Endpoint Detection and Response (EDR) to catch threats early

  • Regular software patching and network monitoring

  • Employee training to prevent phishing attacks

  • Disaster recovery and incident response planning

  • Cyber insurance that actually covers ransomware

Related Article: What Are Endpoint Detection & Response (EDR) Tools and Do You Need Them?

How AIS Helps SMBs Prevent and Prepare for Ransomware

At AIS, we help businesses build security strategies that:

  • Detect threats before they spread

  • Backup and restore data quickly

  • Ensure compliance with industry regulations

  • Educate employees to avoid common attack vectors

We work with companies in Las Vegas and Southern California to design affordable security plans that scale with your business.

From advanced monitoring to disaster recovery planning, we make sure you’re not left in the dark when it matters most.

Final Thoughts: It’s Not If, It’s When. Will You Be Ready?

Ransomware is no longer a rare headline. It’s a real and growing threat to small businesses.

But the good news is that with the right planning, the right tools, and the right IT partner, you can protect your business, your clients, and your bottom line.

It’s not about fear. It’s about preparation. Because when ransomware hits, the cost of prevention will always be far less than the cost of recovery.

Marissa Olson

A true southerner from Atlanta, Georgia, Marissa has always had a strong passion for writing and storytelling. She moved out west in 2018 where she became an expert on all things business technology-related as the Content Producer at AIS. Coupled with her knowledge of SEO best practices, she's been integral in catapulting AIS to the digital forefront of the industry. In her free time, she enjoys sipping wine and hanging out with her rescue-dog, WIllow. Basically, she loves wine and dogs, but not whiny dogs.