Isn't It Time You Let the Experts Manage Your IT?

We take care of your IT so you can take care of your business.

Do You Need IT Services? Ask Yourself These Questions.

IT Managed Services

Managed IT services is a way to outsource the day-to-day management of your information technology needs.

A Managed Service Provider (MSP) can supplement your in-house IT department or become your IT department, depending on your business goals, internal IT savvy, and budget.

A MSP is essentially your IT department. Managed IT Services proactively manages information technology assets on behalf of a customer. This differs from traditional IT which is a reactive service built around a break and fix model.

Managed service providers seek to prevent your IT infrastructure from breaking – providing your employees with continual access to the tools they need to do their jobs. Partnering with an MSP allows small and medium businesses to run their business on technology that would be beyond their budgets as a capital investment.

A great MSP will be a real partner for a business, helping to identify how IT can be used to best achieve a company’s overall goals. IT becomes a strategic asset, not a cost center.

There are various levels of service that an MSP can provide, from network monitoring and alerts that a company will then fix internally to full-fledged monitoring and problem resolution. Whether you have business offices in Las Vegas, San Diego or Southern California, here at AIS, our IT managed services come as an all-in-one bundle.

As a Managed Service Provider, we help you get your IT right every time.
Outsourced IT Support allows us to keep an eye on your business - even when you're on vacation.
Help Desk Support means you'll always have someone to call when you click on that shady link from Aunt Susan's chain email.

The Challenge of Managing Networks

Of course, it is possible for companies to manage their own networks – sometimes even cost-effectively. Even so, there are opportunity costs from devoting resources into internal maintenance of a service that you could outsource (and thereby freeing budget to focus on more revenue-generating IT initiatives). Here are only a few common challenges of network management done in-house.

  • Reducing network overhead costs while increasing network services
  • Supporting dynamic business growth with restricted budgets and staffing levels
  • Needing to respond quickly to time-to-market demands
  • Implementing new technologies to maintain competitiveness
  • Supporting new business operations and markets or integrating acquisition
  • Managing, maintaining, and upgrading network infrastructure and management systems
  • Delivering high-quality, high-availability network services to meet 24-hour demand
  • If your office has voice over IP, ensuring that voice traffic and call quality have sufficient priority
  • Securing data, transactions, and communications to keep up with the latest security threats, as well as meeting privacy and security regulations
  • Delivering services to more remote offices and workers
  • Finding, recruiting, and retaining certified network professionals
  • Helping staff stay current with new technologies and skills


What Is included in Outsourced IT Support?

Are you wasting time managing IT infrastructure? It's time to stop. Click here to find out how >>Common elements included in a managed network services partnership include:

  • Day-to-day help desk support
  • Data Recovery
  • Backup
  • Network Management and security
    • Network security is a constantly shifting target as hacker techniques evolve and are countered. Companies that don’t have enough resources to dedicate to network security are even more at risk of a security breach (or breaches).
  • Email security
    • Block spam, phishing scams, malware, and other inappropriate email content before it can get inside of your network.
  • Reporting
    • Detailed reporting allows you to see the applications and personnel taking up the majority of your network resources. Monitoring also provides insight into traffic bottlenecks and peak periods so that you can add more capacity when needed and prevent your employees from becoming frustrated. 

The MSP Business Advantage

Yes, you’ll save money by moving from a break/fix model of addressing your IT infrastructure to a managed IT services arrangement. But there are advantages beyond simply saving money:

  • Predictable budgeting – one set fee for services
  • Access to leading network technologies and management expertise, without high capital expenditures or ongoing investments in upgrades, IT staffing, and maintenance resources
  • One point of contact for vendor management simplifies trying to identify who is responsible for issues and vendor management
  • Proactive management of the network allows preventative maintenance of equipment as well as immediate notification of fault
  • Free your internal IT staff from network support so they can focus on strategic projects
  • Service level agreements (SLAs) guarantee predictable response and resolution times for network problems and establish what is and isn’t covered in the relationship
Are your technology needs being met? If you feel like your company needs help from a professional, Managed IT Services may be right for you.

Do I Need a Managed IT Partner?

Understanding whether or not you require an MSP is as simple as looking at your existing IT department or IT services provider and asking yourself the question, “Are my technology needs being met?” If you have a lot of unexpected costs, lots of downtime on your computers, or are unsure of whether or not you have the right IT systems in place, it's time to seek out a new partner.

We have offices in Las Vegas, Los Angeles and San Diego that are ready to assist you.
MEET AIS

REMOTE MONITORING & PROACTIVE SUPPORT

24/7 network security prevents hackers and fixes issues before you know about them.
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DATA SECURITY

Anyone could be a target for malicious software attacks. Protect yourself.
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ONSITE SUPPORT

Not everything can be repaired remotely. Fast, accurate onsite support minimizes downtime.
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DATA BACKUP

Never lose your business-critical data with a well-run data backup plan. 
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VENDOR MANAGEMENT

Are your vendors fulfilling their contract terms? We make sure they do.
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VIRTUAL CIO

Create a strategic IT roadmap designed for the needs of your business. 
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