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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competive.

How Do you Clean Copier Glass? With...Windex!?

For years, we recommended NEVER using Windex – or any other cleaning product with alcohol – to clean the glass on your copier. Our clients would sometimes even get annoyed at the recommendation – but it's just EASY to spray Windex, wipe, and be done. True, but the alcohol in Windex could also dry out exposed belts. Not a big deal, right? Well, the belts are part of the system that moves paper through the machine. Dry belts don't work as well, are prone to breaking, and that means less productivity for you and more service calls for us. That's changed.
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The Secret to the Most Reliable Copiers (and Printers)

on May 5, 2017 11:57:13 AM By | Gary Harouff | 0 Comments | Managed Print Services Copiers Office Equipment
“What's the best copier?”  That's a question our salespeople are asked often. I wrote about this in a post last year, “What's the Best Copier?” Quick recap: the one that matches best to your business needs. Another question we get is “What's the most reliable copier?”  Reliability is key, of course. You don't need anything to interrupt printing your church bulletins, invoices, or brochures when you're on a deadline. Now, for the most part, copiers and printers from the major copier manufacturers are all reliable. As with any large-scale manufacturing, there will be the occasional lemon and some product lines will perform better than others (even within a single manufacturer), but overall you can expect reliable equipment from Kyocera and the rest.
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Lie To Me – What Copier Dealers and Used Car Salesmen Have in Common

on Apr 25, 2017 1:34:00 PM By | Gary Harouff | 0 Comments | Managed Print Services Service & Repair Copiers Office Equipment
Copier companies, like car salesmen, routinely over promise, especially when they are trying to sell you something. But instead of promising you the moon, and leaving you with nothing, wouldn’t it be nice to have it the other way around? It might sound silly, but why is it that the copier industry (and car dealerships for that matter) haven’t figured out that it might make more sense to flip this one around—maybe under promise and over deliver to their customers?
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