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IT and Copier Talk Your Business Can Rely On

The AIS IT Services and Office Technology Blog. Insights and perspective into what works and makes businesses more competitive.

Tim Gerlach

Tim has been working in the telecom industry for over 30 years and is our Operations Manager here at AIS. He has done everything from installing voice and data cables to becoming a service technician and system installer and engineer. In his spare time, he works heavily on promoting aviation through a variety of youth and historical programs, as well as organizing public events. Tim is a pilot, aircraft builder, and flys a WWI replica fighter plane at special events. He's also a published aviation photographer and writer. Tim's technical background and management experience are used to supervise our telecom team in providing expert, timely, and cost-effective support and solutions to our customers.

Recent Posts

Your New Office Phone System: You Drive All of the Features, You Just Don’t Know it

on Aug 26, 2020 8:30:00 AM By | Tim Gerlach | 0 Comments | Articles All Types All Topics All Industries
READ TIME: 6 MINS. Your business made a big decision—you are finally getting a new office phone system! This can be an exciting yet anxious time for you and other team members responsible for a successful implementation.  You will be driving all of the new features, you just don’t know it yet. Even ones that you haven’t even thought of. So what should you expect from a new phone system? What processes are necessary to follow during this change in office technology? 
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A Telecom Lesson: The Work From Home (WFH) Migration

READ TIME: 7.5 MINS. With the rise of the public health crisis of the Coronavirus pandemic (COVID-19), and the sweeping safety precautions, many business owners and managers found themselves forced into situations that they have not planned or have been properly prepared for. Within what seemed like a few short days, we’re all probably in need of a telecom lesson, especially in terms of the massive work from home migration. A large portion of this country’s workforce has been placed on work from home (WFH) or remote work status. 
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Office Phone Systems: Should I Change My Phone Company?

on Jan 27, 2020 8:30:00 AM By | Tim Gerlach | 1 Comment | Insider Telecommunications Articles All Topics All Industries
READ TIME: 6.5 MINS. Your phone company is a critical part of most business operations, especially as your business grows. They typically provide your phone lines, internet connection and access, or both. For the sake of this discussion, let’s look at this from the perspective of phone services, which may be in the form of analog, digital, or VoIP phone systems.
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