Find Your Business Edge With IT Managed Services

Is IT giving you a business edge
or setting you on edge?

Everyone wants an edge over the competition. Information technology can set your company apart. But much of IT today is basic, keeping the lights on functionality – security and network management for example. When you devote in-house resources to staff, purchase, and maintain this basic functionality; you’re spending your time trying to keep the lights on. That’s time you’re not spending thinking about how to improve your business.

Which would you rather spend your time on?

Those of us in IT like to be in control. We’re organized and we like to do it ourselves – and we often believe we have to. But we don’t; you don’t.

Here’s a logical way to look at it. Every company relies on information technology to run its business (which we think we have to do ourselves). You also need electricity, but you wouldn’t try to establish your own power source would you?

The point?

When it comes to those basic, “keeping the lights on” IT functions, you don’t have to do it yourself – and just because you think you can, doesn’t mean you should.

It’s time for you to consider partnering with a managed service provider if you are experiencing these things:

Spending more time managing your IT infrastructure than using technology to improve your business’ operations
Or lighting money on fire by spending it on the break-fix model (on issues that are never actually fixed)
Have no formalized plan on how to keep the lights on and understanding what it takes to do so

What Is a Managed Service Provider?

A managed service provider (MSP) is a company that manages IT infrastructure and/or end-user systems as an outsourced service, typically contracted through a subscription model and with a proactive approach to managing IT. Essentially, an MSP can be your IT department or a supplement to an in-house IT department. Whose IT resources and expertise are maintained and kept at their expense not yours

What Does a Managed Service Provider Do?

A MSP works to proactively prevent something IT-related from breaking and when it does – and inevitably it will – an MSP will also fix it, which allows small and medium size businesses to run on technology that would have been out of reach as a capital investment.

But they’re not just there to keep things from breaking or fix the things that do, a great MSP will help identify the best way to use IT to achieve a company’s overall goals. They won’t be a cost center, but serve as an actual business partner building an IT strategy.

An MSP can provide various levels of service, from network monitoring and alerts that a company will fix internally, to full-fledged problem resolution.

You’re an expert in your industry. Managed service providers are experts in information technology. MSPs also employ subject matter experts whose job it is to use their understanding of your industry and organizational culture to help build better business outcomes when it comes to technology and its use.