The AIS Advantage: We have been providing office technology and business solutions to support thousands of businesses in Las Vegas (and Southern Nevada), Orange, San Bernardino, Riverside, and San Diego Counties for 16 years. Here are some of the keys to our success:
In 2017, we responded to over 24,000 service calls. The competition claims they'll be there in under four hours. Over 12,000 of the calls we responded to last year were up, running, and back to work in less than 2 hours. In times of high printing needs, we can ensure to give you peace of mind that your issues will be resolved in under 2 hours. Can your current IT provider match this performance?
We make sure that all of our staff are trained (51+ certifications) and stock each vehicle with over $12,000 in parts and supplies and warehouse over $3.8 million in inventory, to ensure our clients have the parts or equipment when they need it most. Last year, 92% of service calls were resolved in a single visit. That means our clients return to full productivity following that first call.
Ever heard of a Net Promoter Score (NPS)? Well, it’s a rating of 1-100 on how likely your customer would recommend you. We keep great company with some other brands like Apple, Amazon, and Netflix. Their scores ranged from 68 - 70. Guess what? AIS clients ranked us at a whopping 93. That’s in the top 10% for all businesses in North America.
Are you in the hunt for a Sharp or Kyocera copier, and don't know what to buy? It's not as clear-cut as many people think. In this video, we compare and contrast Kyocera copiers and Sharp copiers and help you decide which one is champion.