READ TIME: 5.5 MINS. Your business, large or small, needs a reliable digital phone system, right? Whether you have customers to call or employees to collaborate with, it’s vital your office phone system gets the job done, even if that means switching to business VoIP (Voice over Internet Protocol). But, what is business VoIP, and how can you be so sure that it’s the best option for your business, customers, and employees? You might be a little unfamiliar with phone systems in general, making it challenging to choose the right one.