Most people load paper into their multifunction copiers without ever giving it a second thought. But did you know that the kind of paper that you put into your copier can have a huge affect on productivity and performance? If you like the challenge of a good paper jam and frequent visits from your service technician, then by all means continue to ignore paper. But, if you cringe at the thought of your copier being down, read on. Let’s start with the product itself – paper. Fun for origami and airplanes, but there’s a lot more to it when you take the time to notice.

(For full video, see the end of this post) It's not everyday you see a video that has a movie star – Christian Slater – talking about copier and printer security. HP did just that with a video called, The Wolf (we've embedded it below for you to watch – it's really good). It opens with the following lines and ominous music: There are hundreds of millions of business printers in the world. Less than 2% of them are secure.

For years, we recommended NEVER using Windex – or any other cleaning product with alcohol – to clean the glass on your copier. Our clients would sometimes even get annoyed at the recommendation – but it's just EASY to spray Windex, wipe, and be done. True, but the alcohol in Windex could also dry out exposed belts. Not a big deal, right? Well, the belts are part of the system that moves paper through the machine. Dry belts don't work as well, are prone to breaking, and that means less productivity for you and more service calls for us. That's changed.