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The Definition of Remote IT Support [In Under 100 Words]

Posted by Keven Ellison | Aug 29, 2018 9:09:25 AM

Definition of Remote IT Support in Under 100 Words

Remote IT Support is the ability for an information technology (IT) support technician to log into another device from their own computer. This service usually allows the flexibility for the technician to login to a device, monitor, and fix another device without having to be in the same physical location. Some Remote IT Support activities can be automated by third-party tools. Remote IT Support is an efficient method of technical support and is only available if allowed by the receiver’s IT security protocols and firewall access maybe required. These services may be provided as one part to an Managed IT solution.

For more information on everything to do with Managed IT Services, check out our resource page, here.

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Topics: Managed IT Services

Written by Keven Ellison

Over the last 20+ years, Keven has had a passion in all areas of traditional and digital marketing. His main focus is how the consumer or decision makers see brands in order to develop successful programs to meet them on their turf. Prior to AIS, Keven has held senior marketing and communication posts in Financial Services, Technology, Communications, Biotech, and Lead Generation industries from start-ups to privately held and public companies. Today, he’s building a team to support the growth of AIS to become a leading brand in office technology.

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