--- title: Managed IT Services for the Modern Business | AIS description: "IT Services for your modern business: Managed IT, Help Desk Support, Cyber Security, Network Management & Security, Email Security, and more!" --- [Skip to main content](https://www.ais-now.com/it-services#maincontent) # If They Don’t Answer, They’re Not Your IT Partner. We'll show you how to grow your business securely and efficiently through technology that gives you peace of mind. ![Manage-IT-Services-hero-img1](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Managed-IT-Services/Manage-IT-Services-hero-img1.jpg?width=949&height=702&name=Manage-IT-Services-hero-img1.jpg) ## Why businesses trust AIS to support every device — not just sell it. We don't just promise better IT support. We measure it, guarantee it, and deliver it every single day. **Look at the data.** 27 MIN Average Response Time* Rapid IT Response Most issues handled in under 10 minutes. When your technology fails, you don't have time to wait. 380+ Recent Chat & Email Tickets* Call... or Don't Call You choose how to reach us. Get support your way via phone, email, or client portal chat. 98.7% Of Calls Answered Live* 87% Answered in Under a Minute* We Answer. Every Time. Real U.S.-based support. 24/7/365. No bots. No offshore. Our dedicated team of certified IT professionals is always on standby to ensure your systems are running at peak performance. 100M Cyber Threats Blocked Yearly* No Business Interruption Our Managed Firewall blocks threats before they ever reach your network — so your business keeps running without disruption. 95% Resolved Without Interruption* Your Business Stays Running 95% of issues are resolved without interrupting your business operations; same day, every time. * Performance data collected, processed, and verified through an independent third-party audit. ## Choose The Best IT For Your Organization & Employees We offer IT Services to modernize your business and focus on technology so you can worry about what matters. [Schedule a Meeting](https://www.ais-now.com/talk-to-us) [Learn More About IT](https://www.ais-now.com/it-services#ebook)   ## Flexible IT Services Designed For You Options are everything! Become familiar with the complete range of AIS IT Services and how they benefit your business, employees, and customers.  ![checkmark](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/checkmark.svg) ### Vendor Management By creating collaboration between your current and future IT systems allows your entire IT infrastructure to be connected and managed—all from one source.  ![checkmark](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/checkmark.svg) ### (vCIO) Virtual Chief Information Officer Imagine having a vCIO as your own business resource to perform daily functions that your staff doesn’t have the knowledge or bandwidth to tackle throughout their day. ![checkmark](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/checkmark.svg) ### Remote Monitoring Having around-the-clock visibility into your IT systems and resources is important so you can solve problems that arise without you having to constantly monitor and maintain.  ![checkmark](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/checkmark.svg) ### Data & Cyber Security Cyber security through Managed IT Services is the best way to protect your business (assets), customers (data), and employees (privacy) to ensure your entire organization is safe. ![checkmark](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/checkmark.svg) ### Software Updates & Integration You no longer have to worry if your current systems are up-to-date or properly functioning by having a team manage technology updates and integrations. ![checkmark](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/checkmark.svg) ### Proactive Maintenance Staying ahead while being proactive with your technology platforms helps avoid technical problems, preventing potential downtime and outages. [Let's Talk Tech!](https://www.ais-now.com/talk-to-us) Our Trusted Partners ![Bitdefender](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/Bitdefender.png?width=1400&height=533&name=Bitdefender.png) ![cisco](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/cisco.png?width=1400&height=533&name=cisco.png) ![ID-AGENT](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/ID-AGENT.png?width=1400&height=533&name=ID-AGENT.png) ![microsoft](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/microsoft.png?width=1400&height=533&name=microsoft.png) ![Fortinet](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/Fortinet.png?width=1400&height=533&name=Fortinet.png) ![collabrance](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/collabrance.png?width=1400&height=533&name=collabrance.png) ![Perch](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/Perch.png?width=1400&height=533&name=Perch.png) ![solar-winds](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/solar-winds.png?width=1400&height=533&name=solar-winds.png) ![datto](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/datto.png?width=1400&height=533&name=datto.png) ![ITGlue](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/ITGlue.png?width=1400&height=533&name=ITGlue.png) ![KnowBe4](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/KnowBe4.png?width=1400&height=533&name=KnowBe4.png) ![SentinelOne](https://www.ais-now.com/hs-fs/hubfs/2022%20AIS%20Website%20Images/Home/Logos/partners/SentinelOne.png?width=1400&height=533&name=SentinelOne.png) ## What our customers are saying ### “When we have a problem, we call up AIS and it's taken care of quickly." Brett Brimhall, Brimhall Eye Care [Your IT Solutions](https://www.ais-now.com/learning-center)   ### “AIS employees are always professional, friendly, and knowledgeable. The service is impeccable! The equipment is top-notch!” Kim Alexander, Five Star Moving [Your IT Solutions](https://www.ais-now.com/learning-center) ### “AIS provides fast and courteous service.” Suzannah Collins [Your IT Solutions](https://www.ais-now.com/learning-center) ## Your 3-Step IT Services Plan Everything is easier with a plan. Learn the easy 3-step plan that allows us to efficiently implement the best IT solutions for your business. ![step-1](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/step-1.svg) ### Schedule a Meeting Meet with our technology subject matter experts to assess, identify, and understand your technology needs now and in the future.  ![step-2](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/step-2.svg) ### Technology Roadmap Together, we'll create a custom roadmap and plan with customized solutions to support your future business goals. ![step-3](https://www.ais-now.com/hubfs/ais-hubui-2022-assets/icons/step-3.svg) ### Enjoy Stress-Free IT Understanding and knowing your IT is secure, managed, and profitable allows you to dedicate more time to important business matters.  [Let's Talk Tech!](https://www.ais-now.com/talk-to-us) want to learn more? ## Get Your FREE Guide to IT ![the-ultimate-buyers-guide-to-managed-IT-services-img](https://www.ais-now.com/hs-fs/hubfs/the-ultimate-buyers-guide-to-managed-IT-services-img.jpg?width=1080&height=752&name=the-ultimate-buyers-guide-to-managed-IT-services-img.jpg) Fill out the information in the form to the right to receive a FREE e-Book, Your Ultimate Guide to Managed IT Services, so you can learn more about enhancing your current IT infrastructure and be prepared for future business growth.  Don't miss these important chapters about:    • The cost and pricing of IT Services    • What IT Services means for your business    • The benefits of IT Services Common FAQs ### How do I know that my current Managed IT Services partner isn’t truly giving me what I need? There are many things to look out for when assessing your current partnership with a managed IT team. If you are having difficulties with response times, efficiency, cyber security, or remote monitoring, it may be time to explore a different vendor. Read this article to get a better understanding, [*5 Signs Your Managed Services Provider (MSP) Isn’t Cutting It*](https://www.ais-now.com/blog/managed-services-provider-isnt-cutting-it)*. * ### How is AIS' IT risk assessment different from others? Our risk assessment is extremely extensive and addresses each problem or need of your specific business goals. The AIS risk assessment is a comprehensive report that allows you to understand the problems we currently notice within your IT infrastructure and the solutions that will work best for your organization and employees.  ### Can I afford Managed IT Services? Yes, you absolutely can! Depending on your business needs, we’ll come up with an individualized pricing plan that includes the services, solutions, and features of your new IT roadmap. You can learn more about the associated costs by reading our article, [*How Much Do Managed IT Services Cost?*](https://www.ais-now.com/learning-center/how-much-do-managed-it-services-cost-0) ### Can I benefit from Managed IT Services as a small business? Although your business might be small, a successful business should always be planning for growth and scalability. A well-qualified, managed IT team has the ability to grow as you grow and plan out your IT needs for years to come. Here’s an article to learn more, [*Why Does My Small Business (SMB) Need Managed IT Services?*](https://www.ais-now.com/blog/small-business-smb-need-managed-it-services) ### How can a Virtual Chief Information Officer (vCIO) support my business compared to in-house IT staff? Partnering with a company that provides you with a vCIO gives you more freedom to focus on your daily tasks instead of trying to continuously keep up and maintain it yourself. A vCIO can actually work directly with you or your IT team for improved collaboration—increasing the efficiency of your entire IT infrastructure. Learn more [here](https://www.ais-now.com/blog/how-can-a-vcio-benefit-your-business-in-2019). ### How can Managed IT Services support my remote workers? A managed IT team can easily support your remote, in-house, and hybrid workers. It's important to consider the business needs while focusing on IT, security, applications, updates, and electronic assets. Here’s an article to learn more, [Remote Work: Short and Long Term IT Support](https://www.ais-now.com/learning-center/covid-19-remote-work-short-and-long-term-it-support-0)*. * ## Your IT Technology Learning Center Our learning center has a multitude of tools and resources free for you to access so you can better understand how IT services can best benefit you and your employees.  [### Co-Managed IT vs. Managed IT: The Pros And Cons Working from home or on the road is a reality for many employees. So how can you protect yourself from online risks? In this video, we give you to top 5 tips to stay secure while working remotely to ensure you protect your business files from criminals and hackers. Learn More ](https://www.ais-now.com/blog/co-managed-it-vs-managed-it-the-pros-and-cons) [### Top Technology Upgrades For Your Small Business How old is your office technology?  Are you and your employees able to work smarter not harder?  In this video, we go over the top technology upgrades you should consider for your small business.   Learn More ](https://www.ais-now.com/blog/top-technology-upgrades-for-your-small-business) [### 5 Tips To Stay Secure While Working Remote! Working from home or on the road is a reality for many employees. So how can you protect yourself from online risks? In this video, we give you to top 5 tips to stay secure while working remotely to ensure you protect your business files from criminals and hackers. Learn More ](https://www.ais-now.com/blog/5-tips-to-stay-secure-while-working-remote) [View All](https://www.ais-now.com/learning-center?pageNumber=0&sortType=popularity&sortOrder=desc&solutions=2) ## Stop Worrying About Your IT Managing your IT doesn’t have to be hard. A managed IT team is here to make your life easier and provide you with individualized solutions tailored to your current and future business needs.  [Let's Talk Tech!](https://www.ais-now.com/talk-to-us)